Accessibility Statement

Our commitment

VoiGu, Inc. is committed to ensuring that our mobile apps and website are usable by the widest possible audience, regardless of ability or device. Accessibility is not a feature we add at the end — it's something we keep improving with each release.

We aim to provide a calm, friendly, and inclusive experience that respects how people actually use technology, including with assistive tools.

Standards we follow

We use these standards as our guide:

WCAG 2.1 Level AA — the Web Content Accessibility Guidelines published by the W3C.
EN 301 549 — the European accessibility standard for ICT.
Section 508 of the U.S. Rehabilitation Act, where applicable.
iOS Human Interface Guidelines for accessibility.
Android Accessibility Guidelines.

Accessibility features across VoiGu

Color & contrast

After you check an answer, the lesson footer shows a check or cross icon with short text.

Typography & readability

Text follows your phone's text-size setting. At the largest sizes, some labels may be cut off.
Lines wrap to comfortable widths; we balance headlines for readability.

Touch targets & motor accessibility

Sentence-building exercises work by tapping words. No dragging is needed.
Lessons aren't timed. Two games are: Word Match (45 seconds) and Memory Flip (up to 120 seconds in later units).

Motion & animation

Lesson audio plays automatically when a new item appears. You can turn it off in Profile › Sound & speech.

Screen readers & assistive tech

VoiceOver and TalkBack labels cover many Home, lesson and game controls. Some other screens aren't fully labeled yet.
The website uses semantic HTML, ARIA where appropriate, skip-to- content links, and visible keyboard focus rings.
We test with NVDA, VoiceOver, JAWS, and TalkBack on supported platforms.

Notifications

Reminders are scheduled on your phone. You can manage streak and quest reminders in Profile › Notifications. Streak alerts include text — they're not communicated by sound or color alone.

Mobile app

You can turn sound effects off in Profile › Sound & speech.

Website

Full keyboard navigation, including a visible focus ring on every interactive element.
A skip-to-content link appears on focus at the top of every page.
Headings follow a logical, sequential order so screen readers can navigate by structure.
Forms include labels, autocomplete hints, and error messages announced to assistive tech.
Page titles and document language attributes are set correctly for translation tools.

Voice & audio features

Speaking practice is a core part of VoiGu, and we know not everyone can — or wants to — use a microphone.

Speaking questions in lessons have a "Type your answer instead" option, so you can answer without the microphone.
Slow playback is available for all lesson audio.

Known limitations

We're honest about where we're still working:

Some legacy lesson illustrations lack alternative text. We are back-filling alt text on a rolling basis.
Speaking practice does not yet support TalkBack/VoiceOver inline transcription.
Some third-party embedded content (e.g., YouTube videos in blog posts) follows the third party's accessibility behavior, which we don't directly control.
Some screen reader labels are read in English, whatever your app language.
The app doesn't follow the system Bold Text or Increase Contrast settings.
The Word Match and Memory Flip timers can't be paused or extended.
Some text has lower contrast than WCAG AA's 4.5:1, including light-grey hints and placeholders, the green Continue button and the streak count.
Some smaller controls, like on/off switches, the speed and day pickers and the Home stat pills, are below 48pt.
The Pronounce game needs the microphone and has no typing option.
Some screens show state by color only: right and wrong answers on answer tiles and in some mini-games, the selected day and speed options, and the 30-day streak calendar.

If something specific isn't working for you, please tell us — we treat accessibility issues as bugs, not feature requests.

Testing & ongoing work

Accessibility is reviewed throughout our development process:

Automated checks (axe-core, ESLint a11y plugins) run on every pull request.
Designers and engineers test with screen readers and keyboard navigation as part of every release.
We run formal accessibility audits at least annually, with an independent third-party reviewer, and act on the findings.
We invite users with disabilities into product research; if you'd like to be part of these sessions, email accessibility@voigu.com.

Feedback

We want to hear from you. If you encounter an accessibility barrier or have a suggestion for improvement, please contact us — we treat every report as an opportunity to do better.

Email: accessibility@voigu.com
In the app: Profile › Help & feedback › Chat with support or Report a content issue. Both open an email to support@voigu.com.
On the web: Help Center contact form, with the “Accessibility” category selected.

We aim to acknowledge feedback within two business days and resolve accessibility issues within 30 days where reasonable. More complex issues are tracked publicly so you can follow progress.

Alternative formats

Need this Accessibility Statement, our Privacy Policy, or our Terms in a different format — large print, audio, plain language, or a specific language? Email accessibility@voigu.com and we'll send it to you free of charge.

Contact

VoiGu's accessibility team is here to help.

Email: accessibility@voigu.com
Postal: VoiGu, Inc., Attn: Accessibility, 548 Market Street #94109, San Francisco, CA 94104, USA